Product Description

Being able to communicate effectively is an important skill for everyone and volunteers will find this session helpful and hopefully fun.

By the end of the session participants will:

• have discussed who they, as volunteers, need to communicate with and why
• have explored misunderstandings and why they happen
• have considered the role of listening in communication
• have identified different ways of communicating
• have discussed what to do if things go wrong

This Training Manual contains all you need to deliver this half day course -

• Session timetable
• Easy to follow timed activities
• Trainer notes to help with the delivery of the activities
• All necessary handouts, activity sheets and case studies on CD
• Power Point presentation on CD

Price £22.00 – hard copy.

P&P: £3.25 (added to your order at the end of the checkout process)

Prefer to download the pack now? Please click the ‘Downloadable’ button – top right of the main Products page to order.