Two new titles.
Dealing with Difficult Behaviour & Managing Confidentiality.
For more details see Self-study section on the Products page.
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FREE Resources
We offer two free resources to help you get the very best out of your volunteers:
- Volunteer Skills Analysis PDF
- Volunteer Skills Portfolio on the CD accompanying every order
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- Managing Volunteer Exits & Endings
All volunteering roles will inevitably end and some will change and it is vital that any ‘ending’ or change is handled well for all those involved. This Toolkit will guide you through the process.
- Toolkit – Managing Charity Shop Volunteers
An ideal Toolkit for Charity Shop Managers & Assistant Managers, it gets them to explore the issues around involving volunteers and how best to manage their volunteers.
- Toolkit -Towards Diversity
This Toolkit is all about moving towards being a diverse organisation. Ensuring that the way you involve volunteers, service users and Trustees fulfils the remit of being diverse. £10.00
- Being a Mentor
A self-study workbook for potential or current volunteer mentors. Just £8 – this is a multi-licence resource.
- Supporting Adults at Risk of Abuse.
A self-study workbook for volunteers who are supporting adults at risk of abuse. Just £8 – this is a multi-licence resource.
- Toolkit for Engaging with Older Volunteers
This Toolkit will help boost involvement of older people volunteering with your organisation.
- Role specific self-study for Charity Shop Volunteers
A self-study resource for Charity Shop volunteers – to ensure they have all the necessary information to carry out their role. First in our new role specific self-study series.
- Volunteer Self-study Workbooks
Two new titles. Dealing with Difficult Behaviour & Managing Confidentiality. For more details see Self-study section on the Products page.
- Working Alongside Volunteers
For many paid staff working alongside volunteers can be tricky. This session will help them to consider the issues – benefits and challenges; and learn how to get the best out of the relationship.
- Managing Charity Shop Volunteers
This a half-day training session for all Charity Shop Managers & Assistant Managers and gets them to explore the issues around involving volunteers and how best to manage their volunteers.
- Managing Volunteer Exits & Endings