Two new titles.
Dealing with Difficult Behaviour & Managing Confidentiality.
For more details see Self-study section on the Products page.
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FREE Resources
We offer two free resources to help you get the very best out of your volunteers:
- Volunteer Skills Analysis PDF
- Volunteer Skills Portfolio on the CD accompanying every order
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- Toolkit – Managing Charity Shop Volunteers
An ideal Toolkit for Charity Shop Managers & Assistant Managers, it gets them to explore the issues around involving volunteers and how best to manage their volunteers.
- Toolkit -Towards Diversity
This Toolkit is all about moving towards being a diverse organisation. Ensuring that the way you involve volunteers, service users and Trustees fulfils the remit of being diverse. £10.00
- Being a Mentor
A self-study workbook for potential or current volunteer mentors. Just £8 – this is a multi-licence resource.
- Supporting Adults at Risk of Abuse.
A self-study workbook for volunteers who are supporting adults at risk of abuse. Just £8 – this is a multi-licence resource.
- Toolkit for Engaging with Older Volunteers
This Toolkit will help boost involvement of older people volunteering with your organisation.
- Role specific self-study for Charity Shop Volunteers
A self-study resource for Charity Shop volunteers – to ensure they have all the necessary information to carry out their role. First in our new role specific self-study series.
- Volunteer Self-study Workbooks
Two new titles. Dealing with Difficult Behaviour & Managing Confidentiality. For more details see Self-study section on the Products page.
- Working Alongside Volunteers
For many paid staff working alongside volunteers can be tricky. This session will help them to consider the issues – benefits and challenges; and learn how to get the best out of the relationship.
- Managing Charity Shop Volunteers
This a half-day training session for all Charity Shop Managers & Assistant Managers and gets them to explore the issues around involving volunteers and how best to manage their volunteers.
- From Volunteering to Employability
NEW half day workshop to deliver to prospective volunteers to raise awareness of how volunteering can help them towards employability.
- Toolkit – Managing Charity Shop Volunteers