An ideal Toolkit for Charity Shop Managers & Assistant Managers, it gets them to explore the issues around involving volunteers and how best to manage their volunteers.

This Toolkit is all about moving towards being a diverse organisation. Ensuring that the way you involve volunteers, service users and Trustees fulfils the remit of being diverse. £10.00

A self-study workbook for potential or current volunteer mentors. Just £8 – this is a multi-licence resource.

A self-study workbook for volunteers who are supporting adults at risk of abuse. Just £8 – this is a multi-licence resource.  

This Toolkit will help boost involvement of older people volunteering with your organisation.

A self-study resource for Charity Shop volunteers – to ensure they have all the necessary information to carry out their role. First in our new role specific self-study series.

Two new titles. Dealing with Difficult Behaviour & Managing Confidentiality. For more details see Self-study section on the Products page.

For many paid staff working alongside volunteers can be tricky. This session will help them to consider the issues – benefits and challenges; and learn how to get the best out of the relationship.

This a half-day training session for all Charity Shop Managers & Assistant Managers and gets them to explore the issues around involving volunteers and how best to manage their volunteers.